Privacy Policy

Effective Date: [August 2024]

1. Introduction
Welcome to Dr Smith Aesthetics ("we," "our," "us"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.

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2. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, and any other details you provide when booking appointments or making inquiries.

• Medical and Treatment Information: Information related to aesthetic consultations and treatments.

• Photographs: Before-treatment images are taken as part of the consent process and stored in accordance with insurance requirements. Any images or videos used for social media or advertising will only be shared with explicit client consent.

• Payment Information: Billing details and transaction data when making payments.

• Technical Data: IP address, browser type, and browsing behavior collected through cookies and analytics tools.

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3. How We Use Your Information
We use your information for the following purposes:

• To provide and manage our aesthetic treatments and services.

• To schedule appointments and communicate with you.

• To process payments and issue invoices.

• To comply with legal and regulatory requirements.

• To improve our website and customer experience.

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4. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information with:

• Service providers assisting in payment processing, website hosting, and appointment scheduling.

• Regulatory bodies if required by law.

• Marketing platforms (with your consent) for sending promotional updates.

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5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

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6. Your Rights
You have the right to:

• Access, update, or request deletion of your personal information.

• Withdraw consent for marketing communications.

• Request details of how your data is processed.

To exercise these rights, please contact us at [Insert Contact Email].

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7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.

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8. Complaints Policy
If you have any concerns or complaints about our services, you can contact us at info@lsmithaesthetics.com or via the contact us page on the website. We will acknowledge receipt of your complaint and aim to respond within 48 hours to address your concerns.

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9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Dr Smith Aesthetics via the contact form or via info@lsmithaesthetics.com.